Full-time Engagement Services - Strategic Market Research

Full Time Engagement Model

The term engagement itself personifies how we connect with our customers and drive the business for them through persistent due diligence by our team on their niche requirements. We specialize in understanding the problem statement of the end user and create a liaison with our team of experts so that we can impact their dollar value positively thereby increasing their revenue source.

The full-time engagement model of Strategic Market Research comprises of a five-pronged process:

1) Understanding the Problem Statement

In order to deliver an exact solution, it is pertinent to decipher the pain point of the end user. We at Strategic Market Research ensure that experts with relevant expertise extract the exact requirement of the customer through effective probing. We narrow down on the pain points and create a blueprint of the exact deliverables.

2) Deployment of the Team

Team with the right acumen is mandatory for delivering the exact solution. We ensure to map the right set of experts for long term engagement as the solution that needs to be delivered to the client is perennial and ongoing. We offer engagement for a quarter, six months and on an yearly basis. With 200+ inhouse experts we align the team with adequate strength for the entire duration that works diligently only for that respective client. They deliver the solution in a timely manner as required by the client.

3) Preparing the blueprint

Once the team is in place, our primary responsibility is to share the blueprint of the project with the client.The team prepares the roadmap and shares the execution strategy, whereas the client cross evaluates the same. Upon receiving the go ahead from the client the team engages in the project full time with the promise of delivery during the stipulated time frame as promised to the customer.

4) Final Delivery

Timely delivery isthe USP of Strategic Market Research. We ensure to have a proper sync with the team and deliver the project within the stipulated time frame. The entire team coordinates with client and helps them understand the deliverable and how it falls in symmetry with the requirement shared by the customer in the initial phase.

5) Customer Relationship Management

Strategic Market Research preaches the process post delivery of the project to the end user. We maintain a close relationship with the customer followed by regular follow ups so that the essence of the project is not lost. If the client requires some extra information to further expedite their internal process, we ensure to deliver the same at no additional cost.

Strategic Market Research firmly believes that client satisfaction is the only way to increase the value of the organization and we execute it to the fullest of our capabilities.